Talismania Privacy Policy

Last updated: April 16, 2026

At Talismania, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.

Information We Collect

We collect personal information lawfully and fairly, including your full name, date of birth, residential address, email, phone number, and government-issued ID for account registration and identity verification. Financial details such as payment methods, transaction history, and source of funds are gathered to process deposits, withdrawals, and comply with anti-money laundering (AML) obligations. We also collect gaming activity data like betting patterns, game preferences, and session duration, along with technical data including IP address, device information, and cookies during platform use.

How We Use Your Information

Your information is used to create and manage accounts, verify identity, process payments, and provide gaming services in compliance with Australian gambling laws. We utilise data for personalising experiences, preventing fraud, ensuring responsible gambling, and meeting regulatory requirements such as AML and tax reporting. Additionally, it supports customer service, security monitoring, and sending promotional communications where consented.

Information Sharing

We disclose personal information only as permitted under Australian privacy laws, such as to regulatory authorities, law enforcement, or the Australian Transaction Reports and Analysis Centre (AUSTRAC) when legally required. Trusted third-party service providers like payment processors and identity verification services may receive data under strict confidentiality agreements compliant with the APPs. We do not sell your information to unrelated parties.

Data Security

We implement robust security measures including encryption, secure servers, and access controls to protect personal information from unauthorised access, loss, or misuse. Regular security audits, firewalls, and monitoring systems help safeguard data in line with Australian privacy standards. Information is retained only as long as necessary for business, legal, or regulatory purposes, typically seven years for transaction records per AML requirements, after which it is securely destroyed.

Your Rights

Under the Privacy Act 1988 and APPs, you have rights to access, correct, or update your personal information held by us. You may request deletion where practicable, withdraw consent for non-essential processing, or restrict use for specific purposes. To exercise these rights or lodge a complaint, contact us; we will respond promptly and facilitate procedures in accordance with Australian law.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance site functionality, analyse usage, and personalise content. These collect technical data like IP addresses and browsing behaviour, with options to manage preferences via cookie settings. Our use complies with Australian privacy laws.

Contact Us

For privacy concerns or to exercise your rights, please contact our Privacy Officer.